The shipment will be made by a company selected by Mard Reap. Delivery dates are always non-binding, unless they are confirmed by Mard Reap in writing as binding.

Compensation for late delivery is in any case excluded, unless there is intent or gross negligence on the part of Mard Reap.
Returns should, if possible, be made in their original packaging and on the same transport route as the delivery. For items that are affected or damaged by signs of use, an appropriate fee for the impairment is charged.

The same applies, if and when returning the goods due to accessories missing.

The delivery will be made to the address given by the customer. In the case of incorrect, incomplete or unclear information by the customer, the customer bears all costs arising from this. Mard Reap is not liable for damages incurred during transport.

Shipping is at the risk of the customer. Buyer pays for shipping. The shipping cost consists of the price of the transport company and a no processing fee together.

Should export or import duties be due in the course of shipment, these shall be paid by the customer.

Depending on the number of orders we ship 1 to 2 times a week. On request, the tracking number for parcel tracking can be requested by email.

Shipping to Germany and EU is associated with corresponding shipping costs.

Dealer inquiries:

Dealer orders with VAT number is not possible via the webshop. Please inquire by email.

For further information please refer to the terms and conditions.