AGB

General terms and conditions

, status 2021

Conclusion of contract / possibility of correction

The customer's order constitutes an offer. A contract is only concluded after acceptance on our part. The customer will be notified of our acceptance by e-mail.
An order is only possible if all mandatory fields marked with * in the order form are filled in. Missing information
or if we cannot fulfill the order for other reasons, the customer will receive an error message. Before the final submission of the order, the customer is given the opportunity to correct his order. Supporting detailed information is given to the customer directly in the course of the ordering process.
As soon as the order process is completed, the customer will be notified by an information window "Your order is completed and has been successfully sent to us". This does not constitute an acceptance of the customer's offer on our part.

Acknowledgement of receipt

When the order is received by us, the customer will be notified of the receipt of his order via the e-mail address provided by him. This notification does not constitute an acceptance of the customer's offer on our part.

Binding the customer to his offer

The customer is bound to his order for 2 days from receipt of this order. The statutory right of revocation
(right of withdrawal) remains unaffected.

Contract storage

The purchase contract is not stored by us. If the customer wants to print the text of the contract after his order, he can proceed as follows:
The purchase contract is stored by us and can be viewed with the user's login under My Account.

Contract language

The contract language is German.

Target country

Our offer is directed exclusively to customers with
domicile or habitual residence in Austria.

Prices and shipping costs

All prices are total prices. They are inclusive of all taxes including sales tax and
taxes and duties but without shipping costs. Furthermore, they do not include the costs for delivery, assembly or installation. Our sales prices do not include shipping costs in the amount stated in the order.

In the case of a delivery to a non-EEA country, the consumer shall bear all import and export charges, including any customs duties, fees and charges.

Payment methods

We accept the following payment methods/credit cards:
Paypal, credit card, instant bank transfer

Due date / prepayment

If no other method of payment has been agreed, the customer undertakes to pay the purchase price in full already at the time of
conclusion of the contract. The delivery of the goods takes place only after receipt of the amount on our bank account.
Discount deduction is not recognized.

Due date / payment deadline

In the absence of any agreement to the contrary, the purchase price shall be paid within 7 days of delivery and receipt of invoice without any deductions and free of charges.

Right of Withdrawal / Right of Revocation
The term "right of withdrawal", which is common in Austria, corresponds to the term "right of revocation", which is common in Germany and used in the Consumer Rights Directive. We therefore use the equivalent term "right of withdrawal (Rücktrittsrecht)". Only the term "right of withdrawal" is used in the cancellation policy. This is equivalent to the
Austrian term "Rücktrittsrecht. Details can be found in the cancellation policy.
Non-existing right of withdrawal (right of rescission)
For goods that are made to customer specifications or clearly tailored to personal needs, there is no right of withdrawal (right of withdrawal). For goods that can spoil quickly or whose expiration date would be quickly exceeded, there is no right of withdrawal (right of rescission). For newspapers, periodicals or magazines (with the exception of
subscription contracts) there is no right of withdrawal (right of rescission).

Elimination of the right of withdrawal (right of rescission)

For goods that are delivered sealed and are not suitable for return for reasons of health protection or hygiene, the right of cancellation (right of withdrawal) does not apply if the goods have been unsealed after delivery.
For audio or video recordings such as CDs, DVDs, etc., as well as for computer software delivered in a sealed package, the right of withdrawal (right of rescission) shall not apply if the goods have been unsealed after delivery.
For goods that have been inseparably mixed with other goods after their delivery due to their nature, the right of withdrawal (right of rescission) does not apply.

Reference to the legal warranty

The provisions on the statutory warranty shall apply. The warranty period for the delivery of movable goods is 2 years from the date of acceptance of the goods.

Customer service / Warranty

Complaints based on legal warranty claims or other complaints can be made to the following address:

Mard Reap KG
Gaisberg 2
A-5162 Obertrum am See

Complaints based on legal warranty claims or other complaints can be asserted under the contact details given in the imprint.

Warranty

We do not grant any warranties of our own beyond the statutory warranty. The detailed conditions of any manufacturer's
manufacturer's warranties, if applicable, can be found with the respective goods.

Disclaimer for slight negligence

Claims for damages in cases of slight negligence are excluded. This does not apply to personal injury or

Damage to items accepted for processing as well as product liability claims.

Default of acceptance

If the consumer is in default of acceptance, we are entitled to store the goods with us, for which we will charge a
charge of € 2 per calendar day or part thereof.
invoice. At the same time, we remain entitled to insist on performance of the contract.

Delivery period

Unless otherwise agreed, we deliver within 14 days at the latest after our confirmation of the concluded
of the concluded contract provided that the product is available.

Retention of title

The goods remain our property until full payment.

Effect of the retention of title

In the event of default in payment by the customer, we shall be entitled to assert our rights under the retention of title.
It is agreed that the assertion of the retention of title does not constitute a rescission of the contract unless we expressly declare the rescission of the contract.

Data processing

The customer agrees that follow de personal data, namely
Name, address, email

for the purpose of future "visits" to the webshop, for the personalization
of web shop offers are processed.

Cookies use

We would like to point out that for the purpose of simplifying the shopping process and for the subsequent processing of the contract, the IP data of the user is stored by the webshop operator within the framework of cookies, as well as the name, address and credit card number of the purchaser. A data transmission to
third parties, with the exception of the transmission of the credit card number to the banking institution XY for the purpose of debiting the purchase price.
After completion of the virtual shopping or after cancellation of the shopping process, the data stored in the cookies will be deleted.

Declaration of consent to receive advertising e-mails

The customer agrees to receive news from our company about our products, current offers and other company-related information by means of promotional e-mail, in particular newsletters.

Revocation to receive promotional emails

The customer may revoke his consent to receive such e-mails
revoke at any time.